Harmony is a conversation intelligence platform that helps organizations derive actionable insights from both customer interactions and internal team communications. By leveraging advanced AI and machine learning within a contextually aware workspace, we transform conversations into strategic intelligence for better decision-making across customer service, talent acquisition, and team collaboration.
Framework overview
An overview of Harmony Global Inc's compliance status across common frameworks like SOC 2, ISO 27001, ISO 9001, and GDPR.
ISO 27001
In progress
26Policies
An up to date list of policies published internally by Harmony Global Inc.
Change & Release Management
Policy Management & Exception Handling
Remote Access & BYOD
Background Screening & On/Off-boarding
Secure Software Development Lifecycle
Access Control & Least Privilege
Backup, Business Continuity & Disaster Recovery
Code of Business Conduct
Secure Configuration & Hardening
Information Sharing & Transfer
Compliance & Regulatory Monitoring
Physical Security & Environmental
Retention & Secure Disposal
Information Security & Privacy Governance
Sanctions & Disciplinary
41Controls
An up to date list of controls published internally by Harmony Global Inc.
Planning
Separation of Environments
Diagramming
Organisation Chart
Employee Descriptions
Manage Third-party and EU Representative Relationships
Review International Data Transfers
Encryption at Rest
Employee Access
Device List
Appoint or Review Data Protection Officer
Sanitized Inputs
Internal Security Audit
Backup logs
Secure Devices
8Subprocessors & Vendors
Third-party vendors and subprocessors used by Harmony Global Inc.